At Donna’s Home Furnishings we strive to provide our customers with high-quality products and services in a timely manner. To ensure that we can meet the expectations of our customers, we have established the following lead time policy:
Definition of Lead Time
Lead time refers to the time between when an order is placed and when it is fulfilled and shipped. Our lead time will vary depending on the product or service being ordered and the volume of orders we are currently processing.
Estimated Lead Times
We will provide an estimated lead time for each product or service on our website or in our order confirmation email. This estimated lead time is based on our current production capacity and may be subject to change due to unforeseen circumstances such as material shortages, production delays, or changes in order volume.
Communication of Lead Time Changes
If there are any changes to the estimated lead time, we will notify you as soon as possible. We will provide updates on the status of your order, including any delays or changes to the estimated lead time, via email or phone.
If you have any questions or concerns about our lead time policy, please don't hesitate to contact our customer service team at [Contact Information]. We are always happy to help.